Using Keywords, you can quickly see a list of the top 100 Keywords for any search you run on the dashboard.


This gives you an instant understanding of any trending or recurring words and helps you quickly surface themes and trends in the data.


The keywords searches the video transcripts, written captions, notes and comments that the Respondents have uploaded.



Video Overview


Using the Keyword filter

The Keyword filter analyses the text related to any search/ filters you have set and provides the top 100 trending or recurring words based on the filters set (for example, on a task level). 


1. Select the project from the 'Project' filter and then any other filters, for example, task 5 in the 'Task' filter. Once you have set the filters, click on the 'Search' icon/ magnifying glass at the end of the filters.


2. Click on the 'Keywords' filter; this is now showing the top 100 trending or recurring words based on the filters set 

3. Select one or more Keywords from the filter. 

Choose the “OR” option if you want to display responses which have at least one of the keywords you wish to select. 

Choose “AND” if you want to display responses which contain all of the keywords you wish to select. 

Then click on the Search icon again.



4. You will then see the selected Keywords highlighted:

  • In the text of the search results that are written such as Notes and Captions
  • Numbers over the 'Transcript' button on each upload; by click into the transcript, the words will also be highlighted in orange. Use the arrows at the top right of the Transcript to skip to the next appearance of the word(s).




Downloading the Keyword Cloud or a List of Keywords


In order to export data from your Word Cloud:

  1. In the Word Cloud view, make sure you have filtered to the information you need to export (for example by project or task etc) and then click on the Search Icon.
  2. You can export the list of keywords to Excel by clicking 'Export' and selecting 'Keywords to Excel'
  3. You can export the word cloud image by clicking 'Download' button on the image.