Indeemo offers the option to enable facial obfuscation on projects of a sensitive nature, or those with hard data privacy constraints.

This means that respondents' faces will be blurred or blocked out, thus ensuring privacy/ anonymity. 


Indeemo's facial obfuscation is designed to work:

  • In Selfie Mode for a single face
  • With the camera not moving


It is not designed to work:

  • In a public setting
  • With the camera moving: for example it will not effectively blur faces in stores, etc.



How and when does Facial Obfuscation work?

Facial obfuscation has been designed to work in ‘selfie’ mode for single respondent videos and photos.


1. This feature must be enabled on your project prior to respondents being added. 

2. Respondents must use the Indeemo in-App camera.

  • The blurring occurs at the moment of recording. If they begin to record and their face is not blurred, this means the video you receive on the dashboard will also not be blurred. 
  • It works best for selfie videos hand held with little movement of the head) or in-home scenarios e.g. a partner recording a respondent (where the respondent is not moving a lot)
  • Recording should take place within 1.5 metres to ensure faces are consistently blurred. 



Recruitment and Smartphone Requirements

When recruiting for your Indeemo project, smartphone requirements and some level of tech savviness need to be screened for. 

Photos and Videos must be recorded using the Indeemo in-App Camera therefore there are smartphone specifications requirements to ensure the App will run seamlessly for your respondents.


If the obfuscation of faces is a critical requirement, we recommend that you make this a critical part of your screening requirements and reserve the option to screen out respondents if their phones do not support this capability.


Respondents must have either:


iPhone: iOS 15 and above

or

Android: Android 12 and above.


Notes:

  • Facial obfuscation is currently not supported on Huawei and Xiaomi devices or older / low spec Android devices.
  • iPads & tablets are currently not supported. 

Email Template to send to your Recruiter regarding the Screener


The link below has an email template that contains information and instructions for your Recruiter to enable them to screen Respondents and ensure that Respondents have the necessary Smartphone specs to take part in your Indeemo project.

It is essential to update the template's specifications to to those for Facial Blur/ Obfuscation.


Email template to send to your Recruiter regarding the Screener

Task that must be included in the Task List

It is essential that Respondents do a test task first so they can ensure the feature is working on their Indeemo App.


The below task must be placed as the first task.


Task TitleTest out the app
Task Description

To protect your privacy, facial obfuscation has been enabled on your Indeemo App. This will ensure your face is obscured when you record a video or take a photo. 


Facial obfuscation has been designed to work in ‘selfie’ mode for single videos and photos. 

Please do not record videos or take photos where other people can be seen in the background. 


To get started, follow the steps below.


1. Choose Video then ‘Take a Video’

2. Rotate your phone as requested in your task. 




3. Position the camera carefully:

  • Keep the phone at arm’s length (or no more than 1.5m / 5" from your face). 
  • Position your head in the centre of the camera as follows. 




4. Is your face obscured?

  • No: If you can still see your face, please check your set up and contact support@indeemo.com. 
  • Yes: Start recording and make sure your face is centred in the camera throughout the recording.  


5. Important! Check each video/ photo before uploading. 

Before uploading, it is essential that you preview your video by watching it in full to ensure that your face does not appear at any point. 

If your face appears in the video please record the video again and ensure your face is obfuscated throughout the recording.


Phone tips

  • Ensure your battery is charged
  • Ensure your internet connection is strong, steady and powerful
Required Response1 video


Deleting a non-blurred upload

If a respondent uploads a photo or video with their face visible and you wish to delete it, please follow these steps:

(Note: this will delete it for the respondent too - please ensure to communicate this to the respondent)


1. On your Indeemo Dashboard - Board view

2. Hover over the relevant upload, and a small Bin icon will appear next to the date/ time stamp.

3. Click this icon and confirm you want to remove this response. 

The upload will be fully deleted from the dashboard and the respondents app.


You can also ask the respondent to delete it from the App which will remove it from the Dashboard.