You can review completion levels on the Task Completion view and check quality and content of uploads on the Dashboard view.


A respondent that has completed their tasks to the expectations you specified in the invitation email and task list introduction should be paid their incentive.


Respondents will be paid in their local currency via PayPal. 

PayPal will convert your USD amount when paying the Respondent.

This will typically arrive with the respondent within 48 hours, but can be up to 5 days.


Pay incentive in one go

When you are ready to pay the respondent, simply:

  1. Go to the 'Recruitment' view
  2. Click into the relevant Recruit/ Screener
  3. Filter to the 'Invited' respondents
  4. Click 'Pay Incentive' on the relevant respondent and this releases the incentive for the respondent.
  5. Their status will change to 'Paid'




Pay incentive in stages

When you are ready to pay the respondent their first payment, simply:

  1. Go to the 'Recruitment' view
  2. Click into the relevant screener
  3. Click 'Pay Incentive' on the relevant respondent
  4. The status will change to 'Pending Payment'
  5. This will then change to the % payment (eg, 50% Paid)
  6. You can repeat this for subsequent payments



You can also check when payments were triggered by click on 'View' and opening the Respondents profile: